Initiative
Marketing's operations are firmly based on the philosophy of R.E.A.C.T. |
| Realise the importance of every customer |
| Ensure that the customer's needs are met |
| Actively encourage high levels of contact |
| Communicate at all times |
| Treat every customer as we would wish to be treated |
1.
Common sense tells you that the customer is of paramount importance. No customers
= No company. |
2.
Even if the customer's requirements can not be met from our portfolio, we will
always try to offer an alternative source |
3.
Always offer to contact the customer at a later date to keep them informed of
developments |
4.
Keep both customers and colleagues informed of both positive and
negative developments. Forewarned is forearmed. |
5.
Would you return to a restaurant where you couldn't get served because
the chef was always "in a meeting"? Of course not. Every customer,
must be made to feel that he/she is the only one in terms of importance. |
Tel/Fax: 01686 440610 Mobile: 07779
479452 E-mail: info@initiative-marketing.com |